Delivery Information

Learn about our shipping and delivery timelines.

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Standard Delivery

Orders are typically processed and shipped within 1-2 business days. Orders within Nairobi will be delivered in1-2 business Days. Orders outside Nairobi take 2 – 5 business days depending on your location.

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Express Delivery

Orders within Nairobi and placed before 2pm EAT will be delivered the same day.

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International Delivery

For international orders, shipping times vary by destination. Estimated delivery is 7-14 business days after processing. Please note that customs clearance can affect delivery times.

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Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. Use this number to monitor your delivery status in real-time.

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Delivery Delays

While we strive to meet our delivery timelines, delays can occasionally occur due to factors beyond our control, such as severe weather, customs processing, or carrier issues. We appreciate your patience and understanding.

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